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How to Order

We have worked hard to make our ordering process as simple and user-friendly as possible. Nonetheless, when you buy painkillers online (at least from a legal site like RXEUROPA), you need to comply with certain requirements as this is a highly regulated sector.

You will find links on all the medication page to our consultation process. This is where you start as a new patient. So just click on the relevant link such as Start Consultation or Proceed to Consultation and you will be transferred by secure system to our prescription service portal.

Next you will be asked to provide some required information.

  • Contact information (so we can confirm your identity and process your order)
  • Medical information (which is only available to the doctor and pharmacist)
  • Billing information (so you can pay for your purchase)

When you have gone through this and signed off on your order, you will need to check your email for an automated request to sign into our secure patient system and check for any messages and requests. This automated email sometimes ends up in the spam folder of certain email providers such as Hotmail. So be sure to check you spam folder. If you do not follow up on this email, your order will not be processed.

When the doctor issues your prescription, it is passed to the pharmacy. If it is approved prior to 3pm then it will be dispatched the same day for overnight delivery. Be aware that Tramadol is a controlled medication and it cannot be provided as quickly as other painkillers due to the prescription requirements which take the doctor and pharmacist more time.


As soon as you place an order, your credit card is pre-authorised for the amount of your order.  It is not charged since the order may  be declined by the prescribing doctor, but the amount of the order is ‘locked’.  If the order is declined, or it cannot go through for any other reason (e.g. we cannot confirm your identity) then the pre-authorisation is released immediately.  The funds will then appear back in your account.  The time this process takes varies between banks and we have no control over it.

The cost of your medication is all you pay. There are no hidden extras. The doctor’s consultation and overnight delivery costs are included in the cost of your purchase.


We can deliver to workplace or home, but either way there must be an adult there to sign for the package. Only on delivery is your credit card finally charged.


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