FAQ

Is it legal?
100% legal.  Affiliated doctors are registered in the EU, and our website is compliant with government organizations that regulate the sale of medicine).

What is this chat alert message?
You will get an email after you place your order asking you to log into the patient portal and respond to any message. If you do not follow up on this then your order will not be processed.

Why do you do ID checks?
Our doctors and pharmacists prescribe and dispense pain medications. These are subject to abuse so we need to take every precaution to ensure that we know who our patients are.

How are the medications delivered?
Next day delivery is available if your request is approved by 3pm. The most effective means of delivery is chosen depending on the location of the delivery address. But in any event, an adult will need to be there to sign for the delivery.

Where are the medications sent from?
All medications are sent from the EU.

How is payment processed?
All payments are by wire transfer.

What are re-order limits?
Pain medications are strictly controlled. There is a 30 day limit on ordering per household. Check this page for details Re-Order Limits.

Can the pharmacies ship to the USA or Canada?
No. The pharmacies are not permitted to do this. They provide no services or products to these countries. They can ship to most countries in the EU (except Italy).